Apps Support Internship

Remote
Full-Time Internship
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We are seeking a friendly, skilled client services representative to make our clients feel valued and supported. In this role, you should familiar to using data processing using Microsoft Excel/Google Spreadsheet formula

Requirement

  • Fresh graduate or last year student from all majors, preferably from Statistics or Psychology
  • Familiar data processing using Microsoft Excel/Google Spreadsheet formula (sumif, countif, vlookup, index match)
  • Demonstrate effective, clear and professional communication
  • Willing to work in shift during weekend and public holidays

Responsibility

  • Handle customers inquiries via live chat & email, provide appropriate solutions and alternatives within the time limits
  • Entry data and update internal database related to customer
  • Support ad-hoc projects and initiative per business needs

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