Project Management Officer

Remote Work
Full Time (4-month contract)
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Why Join Us? (Benefit)

Join Talentlytica as a Project Management Officer (4-month contract) and help deliver high-quality psychological assessments for clients. This is a remote role for someone organized, responsive, and tech-savvy

Position Overview

Requirement

  • Bachelor's degree in Psychology.
  • Proven experience in project management, particularly in psychological assessments. (Assessment Center is a plus)
  • Have experience in customer success activities
  • Strong organizational and communication skills.
  • High computer literacy and ability to learn new software.
  • Ability to work under pressure and meet tight deadlines.
  • Contract Duration: 4 months

Responsibility

Project Management:

  • Manage the entire Assessment Center process, ensuring seamless execution and adherence to Service Level Agreements (SLA).
  • Oversee the flow of Assessment Centers and guarantee the timely delivery of products.
  • Coordinate with assessors involved in the project to maintain a smooth workflow.

Technical Support:

  • Ensure operational excellence in administering the Talentlytica dashboard for clients.
  • Act as the primary contact for resolving issues raised by assessors or client admins, providing standby support for technical troubleshooting.
  • Aid in the implementation of collaborative activities with partners/customers.

Assessment Execution:

  • Guarantee the seamless execution of assessments, meeting quality standards.
  • Handle complaint resolutions according to established SLAs.

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