Customer Success Management

Remote Work

Full Time

We are looking for a highly motivated, good communication, and experienced Customer Success Management to join our team and contribute to the success and satisfaction of our valued clients.

Requirement

Bachelor's degree in Business, Marketing, or a related field
At least 3 years experience in maintaining existing clients, upselling, and cross-selling
Strong analytical and problem-solving skills
Excellent communication and interpersonal abilities
Leadership experience with the ability to motivate and guide a team
Results-oriented mindset with a focus on driving business success
Strong knowledge in various types of industries

Responsibility

Strategic Planning: Develop and implement business plans for assigned accounts.
Progress Oversight: Oversee and examine the progress and development of new strategies.
Customer Success Enhancement: Understanding, analyzing and recommending solutions to client’s human resource issues
Deal Management: Increase business with repeat, up & cross selling
Contract Implementation: Oversee the implementation of various contracts.
Relationship Building: Build and maintain long-term relationships with key stakeholders.
Reach revenue Target

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